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Our culture and values are built on LOVE.

This is Our Culture

This company is a labor of love, created by one couple, continued by family, and supported by a group of employees who share the same vision. Our values have remained constant for more than 40 years. And our commitment to integrity, hard work, stewardship, along with a desire to serve others, enable us to enrich lives.

Watch the intro video
OUR MISSION:

To Enrich Lives

We achieve true success when we positively impact our employees and partners, customers and guests, vendors and suppliers, and the communities around us. As we prosper in business, we have an obligation to enrich lives and to make the world a better place.

Watch the video
OUR VISION:

To Be The Best

Our company’s success is based on personal growth and continuous improvement. We believe work should be productive, worth while and fun. If we enjoy what we do, we’ll perform better and customers will take notice. We will strive to be the best place in town to work and the best place in town to do business.

Watch the video

Our Values

Integrity – Do the Right Thing

Integrity is the foundation of all things successful. It defines our behavior and all of our actions and interactions. Trust, both in business and in our personal lives, is built on integrity. Take the high road in all your decisions. Do the right thing and both your personal and professional ascent will continue.   

• Honor your word.  

• Do the right thing simply because it’s right.  

• Be someone that co-workers, customers and communities can count on. 

Hard Work – Give Your Best

Hard work is a commitment to excellence. It’s about applying fundamental disciplines consistently. As we do so, we get better every day. Put your heart into your work, however challenging the obstacles or however steep the way. True satisfaction comes not just in finishing, but in exerting sincere effort.

• Make good things happen by giving your best effort. 

• Learn what you can. Teach what you know. 

• Never give up on pursuing your goals and realizing your potential.

Stewardship – Preserve and Grow the Base

We have been entrusted with resources and responsibility, and it is our duty to make the best use of them. When we do, we are rewarded. 

• Be responsible and accountable. Like a gardener nurturing older trees while planting new ones, we should preserve and grow the base within our sphere of responsibility. 

• Grow and enhance the resources entrusted to us. 

• Protect, preserve and sustain those resources for future generations.

Service – Give of Yourself

When we serve others, we build bridges where they didn’t exist before. No true act of service, however small, is ever wasted. Working together, we can give of ourselves and support others in ways that fill dark, stormy skies with the sunshine of hope. 

• See each transaction and interaction as a chance to bless lives. 

• Look for opportunities to make a difference. 

• Find ways to make the ordinary extraordinary.

Our Guiding Principles

Principle 1

Principle 1

Principle 1

Protect the legal, financial and moral well-being of the company. 

Principle 2

Principle 1

Principle 1

Be a student. Be a teacher. Be a leader. 

Principle 3

Principle 1

Principle 3

Have a little fun. Make a little money. Take care of the customer. 

Principle 4

Principle 4

Principle 3

Remember, our business is a means to an end. 

Principle 5

Principle 4

Principle 5

Go about doing good until there’s too much good in the world.

How far would you go to give your best?

A favorite story of Larry H. Miller, the 1958 Reader's Digest article by Richard Thurman, "The Countess and the Impossible," explores what it means to be the best no matter what the job or task involves.

Who We Are Book

We are excited to share our newly updated Who We Are book for 2023. Available in print and as a digital download, the book contains an overview of our Mission, Vision, Values, and Guiding Principles, along with The Bridge Builder poem. You can ask your P&C representative for a copy.

View & Download the Book

A Rich History

Learn more about the journey of the Miller family and the lessons learned along the way:

  • Driven - An Autobiography by Larry H. Miller
  • Courage to Be You: Inspiring Lessons from An Unexpected Journey by Gail Miller
  • Behind the Drive: 99 Inspiring Stories from the Life of an American Entrepreneur by Brilliant Miller

Copyright © 2025  The Larry H. MIller Company - All Rights Reserved.

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